Dimensões da experiência do cliente em parques temáticos: uma perspectiva com base nas online travel reviews
In a context where the customer experience is as important as the product or service that a company offers, this study aims to analyze the dimensions of the customer experience in the context of theme parks. Therefore, the investigation was descriptive and exploratory, with a mixed qualitative an...
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| 格式: | doctoralThesis |
| 語言: | pt_BR |
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Universidade Federal do Rio Grande do Norte
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| 主題: | |
| 在線閱讀: | https://repositorio.ufrn.br/handle/123456789/32262 |
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