10 anos em retrospectiva: revisão da literatura sobre a certificação ISO 9001
Taking competitive advantage or satisfying the client are reasons that, increasingly, companies seek to implement a Quality Management System (QMS). It brings benefits such as the improvement in the processes, products and services, the enhancement of the company’s image (marketing) and satisfaction...
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| Principais autores: | , , |
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| פורמט: | article |
| שפה: | pt_BR |
| יצא לאור: |
Centro Universitário SOCIESC - UNISOCIESC
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| נושאים: | |
| גישה מקוונת: | https://repositorio.ufrn.br/handle/123456789/31633 |
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