Application of QFD methodology as a planning tool for quality management on a clinical engineering sector at HUOL / UFRN

In a complex hospital environment, where in many cases the demands for a quality in Clinical Engineering are high and resources are low, it is important to apply tools that can assist at improving services provided by clinical engineering’s professionals. Thus, this paper aims to apply the QFD metho...

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Detalhes bibliográficos
Principais autores: Galdino Júnior, Jurandir Barreto, Hékis, Hélio Roberto, Florentino, Davidson Rogério de Medeiros, Viana, Danylo de Araujo, Barreto, Tiago de Oliveira, Braga, Ícaro Fernando Fonsêca, Aniceto, Gyuliano Rufino, Castro, Wilkson Ricardo Silva, Cabral, Eric Lucas Dos Santos
Formato: article
Idioma:English
Publicado em: Scientific Research Platform (SRP) - Seychelles
Assuntos:
Clinical engineering
Quality management
QFD
Endereço do item:https://repositorio.ufrn.br/jspui/handle/123456789/29648
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https://repositorio.ufrn.br/jspui/handle/123456789/29648

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