Fatores que afetam a satisfação de pacientes em serviços de saúde :um estudo em setor ambulatorial de hospital
This thesis shows concepts and models related to customer satisfaction measurement, focusing in detail on patients satisfaction evaluations in a policlinic sector of a hospital located in Natal RN. To reach this aim, two hundred and fifty one patients of this hospital were interviewed. The methodo...
Shranjeno v:
| Glavni avtor: | |
|---|---|
| Drugi avtorji: | |
| Format: | Dissertação |
| Jezik: | por |
| Izdano: |
Universidade Federal do Rio Grande do Norte
|
| Teme: | |
| Online dostop: | https://repositorio.ufrn.br/jspui/handle/123456789/14979 |
| Oznake: |
Označite
Brez oznak, prvi označite!
|
Komentirajte kot prvi!