Fatores que afetam a satisfação de pacientes em serviços de saúde :um estudo em setor ambulatorial de hospital
This thesis shows concepts and models related to customer satisfaction measurement, focusing in detail on patients satisfaction evaluations in a policlinic sector of a hospital located in Natal RN. To reach this aim, two hundred and fifty one patients of this hospital were interviewed. The methodo...
Sparad:
Huvudupphovsman: | |
---|---|
Övriga upphovsmän: | |
Materialtyp: | Dissertação |
Språk: | por |
Publicerad: |
Universidade Federal do Rio Grande do Norte
|
Ämnen: | |
Länkar: | https://repositorio.ufrn.br/jspui/handle/123456789/14979 |
Taggar: |
Lägg till en tagg
Inga taggar, Lägg till första taggen!
|