From Customer Retention to a Holistic Stakeholder Management System Living a Vision /

Being the fourth in the series on Stakeholder Management books, the current volume looks back at the beginnings of Stakeholder Management and how it has since developed into a fully-fledged system over the last 20 years. It also highlights the importance of a benchmarking database generated from sev...

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Principais autores: Huber, Margit., O Gorman, Susanne., SpringerLink (Online service)
Formato: Digital
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Endereço do item:http://dx.doi.org/10.1007/978-3-540-77430-3
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