A epidemia do teletrabalho: a experiência dos trabalhadores bancários da Caixa Econômica Federal na cidade de Natal, RN
This dissertation looks at the intensification of work caused by the adoption of teleworking in the banking sector. This type of work originated in the mid-1970s. However, it is in the pandemic scenario caused by COVID-19 that it has gained prominence by contributing to the necessary social isola...
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| Formato: | Dissertação |
| Idioma: | pt_BR |
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Universidade Federal do Rio Grande do Norte
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| Endereço do item: | https://repositorio.ufrn.br/handle/123456789/57222 |
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| Resumo: | This dissertation looks at the intensification of work caused by the adoption of
teleworking in the banking sector. This type of work originated in the mid-1970s.
However, it is in the pandemic scenario caused by COVID-19 that it has gained
prominence by contributing to the necessary social isolation, as it is this type of flexible
and decentralized work, carried out remotely by telematic means. In this research I
sought to answer the following question: how does teleworking, widely used in the
context of the COVID-19 pandemic, intensify the work of bank technicians who work
under this regime? The hypothesis was that teleworking intensifies the working hours
of bank technicians by efficiently combining the flexibilization of working space and
time with a specific type of worker, the performance subject. In this sense, the general
objective of this research was to analyze how teleworking, widely used in the context
of the COVID-19 pandemic, intensifies the work of bank technicians who work under
this modality, within the scope of Caixa Econômica Federal, in the city of Natal/RN, in
the period from 2020 to 2021. This was a qualitative investigation, characterized as a
case study which made use of three interdependent methodological procedures.
These were bibliographical research, semi-structured interviews to collect primary data
and, finally, qualitative analysis of the data collected. As a result, confirming the
hypothesis, it was observed that teleworking intensifies the working hours of bank
technicians. |
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