A transformação digital do INSS: nova era ou o fim da Previdência social?
The present research is based on discussions about social security, particularly social security in the current situation of setbacks in rights, where we have been faced with processes of productive and organizational restructuring of work with strong impacts and changes in work processes, more p...
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Formato: | Dissertação |
Idioma: | pt_BR |
Publicado em: |
Universidade Federal do Rio Grande do Norte
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Endereço do item: | https://repositorio.ufrn.br/handle/123456789/57189 |
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Resumo: | The present research is based on discussions about social security, particularly social security
in the current situation of setbacks in rights, where we have been faced with processes of
productive and organizational restructuring of work with strong impacts and changes in work
processes, more precisely, the effects of such offensives expressed in the changes occurring
with the introduction and implementation of new technologies (INSS Digital, MY INSS,
Central 135, etc.) currently experienced within the INSS and, in particular, in the Security
Social Service and the rights of the population. It aims to analyze the impacts of technological
restructuring in the INSS from the introduction of INSS DIGITAL, and specifically to
investigate the expressions of the counter-reform process of the State in the particularity of
Social Security; and Apprehend the challenges and possibilities of the new digital. As
methodology, we present a study based on the dialectical method; having as research support
documentary, with a quanti-qualitative approach. The main conclusion of the study is that the
mechanisms established by INSS DIGITAL are detrimental to the democratization of social
security rights, due, among other factors, to the unequal conditions of access to TICs for the
population. The technologization of work processes at the INSS has also not yet led to
speeding up processes, in addition to strongly interfering with the working conditions of
workers. We therefore advocate a welfare model that is configured as a solid, solidary,
collective political aimed at social justice and the rule of law. |
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