Apoio tecnológico no atendimento supermercadista: mitigando temores e entendendo a satisfação do cliente
This term paper investigates the role of technological support in successful customer service, and also addresses society's fears about the possibility of unemployment due to automation. It explores how technologies can improve service efficiency, providing quick and personalized responses. In...
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| Formato: | bachelorThesis |
| Idioma: | pt_BR |
| Publicado em: |
Universidade Federal do Rio Grande do Norte
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| Endereço do item: | https://repositorio.ufrn.br/handle/123456789/55929 |
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| Resumo: | This term paper investigates the role of technological support in successful customer service, and also addresses society's fears about the possibility of unemployment due to automation. It explores how technologies can improve service efficiency, providing quick and personalized responses. In addition, the social impact of technological innovations is analyzed, investigating concerns about the replacement of human jobs by machines. The study seeks to find a balance between incorporating technology into customer service and preserving the human element, considering both the benefits and the challenges that this transformation brings to society and the labor market. |
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