Teletrabalho: desafios e perspectivas, segundo a percepção dos gestores do Instituto Federal de Educação, Ciência e Tecnologia do RN
Telecommuting, a flexible work modality, emerged as an option for a working regime in a process of increasing dissemination and acceleration in several countries, including Brazil, due to the emergence of the Covid-19 pandemic, decreed by the WHO (World Health Organization). in early 2020, which...
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| Formato: | Dissertação |
| Idioma: | pt_BR |
| Publicado em: |
Universidade Federal do Rio Grande do Norte
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| Endereço do item: | https://repositorio.ufrn.br/handle/123456789/55655 |
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| Resumo: | Telecommuting, a flexible work modality, emerged as an option for a working regime in a
process of increasing dissemination and acceleration in several countries, including Brazil, due
to the emergence of the Covid-19 pandemic, decreed by the WHO (World Health
Organization). in early 2020, which imposed measures to prevent contagion, one of the main
ones being social distancing. Thus, the objective of this research is to analyze the perception of
the managers of the Federal Institute of Education, Science and Technology of Rio Grande do
Norte (IFRN) about the experience in the telework regime, adopted due to the Covid-19
pandemic, seeking to highlight the challenges experienced and perspectives on the permanent
implementation of this modality. The research, of an applied nature, with a quali-quantitative
approach, is classified as descriptive and exploratory, constituting a case study. Electronic
questionnaires were applied to the population of the institute's managers, with simple
probabilistic sampling, and interviews were carried out, with intentional sampling. In line with
the defined approach, the analysis of the collected data was carried out through descriptive
statistics and content analysis, and 77 meaning cores (codes) were found, grouped into three
major categories: Telework Management, Telework and Personal Life, and Perspectives for the
future. The results pointed out, in general terms, the portrait of a difficult, but challenging
experience and with great learning acquired during the isolation in the Covid-19 pandemic.
Difficulties in time management, reconciling work and personal life, managing remote teams
and communicating with peers were some of the main challenges reported by IFRN managers.
Some positive aspects highlighted in the study were the improvement of (individual)
productivity, the strengthening of family ties and increased motivation. The prospects for the
future are optimistic: most believe that it will be a positive change for the institute, are betting
on the hybrid model, and defend the constant need for training aimed not only at the team in
telework, but also specific training for team managers from a distance. In summary, it is
concluded that difficult experiences, but with positive results, were uncovered through this
research, and can serve as inspiration for the new challenges that are emerging during the
process of permanent implementation of telework at IFRN. And it is hoped that the results of
this study will serve as a basis for consulting and fostering new discussions on telework within
the scope of educational institutions, which are still experiencing an initial moment in the
process of dissemination and popularization of telework, in addition to recording this
experience in a such a challenging and unique scenario that was the pandemic period of Covid19. |
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