Distribuição de vagas na UFRN: uma análise da qualidade da informação utilizada pela CPPTAE na tomada de decisão
Faced with the constant need to improve its management of technical-administrative personnel, the Federal University of Rio Grande do Norte established on September 26, 2013 its own Committee on Technical-Administrative Personnel in Education – CPPTAE, through Resolution No. 041/ 2013 – CONSAD, l...
Na minha lista:
| Autor principal: | |
|---|---|
| Outros Autores: | |
| Formato: | Dissertação |
| Idioma: | pt_BR |
| Publicado em: |
Universidade Federal do Rio Grande do Norte
|
| Assuntos: | |
| Endereço do item: | https://repositorio.ufrn.br/handle/123456789/55624 |
| Tags: |
Adicionar Tag
Sem tags, seja o primeiro a adicionar uma tag!
|
| Resumo: | Faced with the constant need to improve its management of technical-administrative personnel,
the Federal University of Rio Grande do Norte established on September 26, 2013 its own
Committee on Technical-Administrative Personnel in Education – CPPTAE, through
Resolution No. 041/ 2013 – CONSAD, linked to the Dean of People Management. Among the
activities carried out by the commission, the process of distributing vacancies stands out, which
has extreme strategic importance in the management of human resources at UFRN. This work
aims to evaluate the quality of the information used in the process of distributing vacancies for
technical-administrative employees at UFRN, considering the perspective of CPPTAE
members. As specific objectives, the research aims to collect information used by CPPTAE
members in making decisions regarding the vacancy distribution process; measure the quality
level of information inserted in this context through the categorization of attributes; identify the
points of deficiency and strength of each of the proven information from the perspective of the
committee members; and propose improvements on the attributes assessed as deficient based
on the diagnosis carried out, in order to optimize the process of distributing vacancies in the
institution. The approach method used in the research is inductive, as the characteristics are
observed and analyzed seeking to discover the causes of their manifestation. Regarding its
nature, this work can be defined as applied social research with a mixed or quantitative and
qualitative approach. As for the objectives, it is described as descriptive and exploratory. The
universe is made up of CPPTAE members, all of whom belong to the UFRN staff and direct
participants in the vacancy distribution process. Regarding data collection techniques,
documentary research was initially used with the aim of defining what information is used to
make decisions in the vacancy distribution process. Next, a questionnaire was developed based
on the PSP/IQ Model, by Lee et al. (2002), and applied to all CPPTAE members to measure
the level of quality of the information evaluated. Finally, a focus group was held with a sample
selected from among the participating members, with the purpose of complementing the
analysis of information quality attributes diagnosed with insufficient levels and proposing
improvements for each of them. To analyze the quantitative and qualitative data, descriptive
statistics and coding were used. The research demonstrated the presence of deficient
information quality attributes in the three documents evaluated and, subsequently, constructed
an intervention proposal with suggestions for improvements for each of them, with guidance
from Situational Strategic Planning (PES). It is expected that the indications for improvement
presented here will contribute to generating in CPPTAE the initiative to face the challenges
posed and, thus, be able to improve the institution's entire vacancy distribution process,
generating as a consequence an increase in quality in the management of people the entire
UFRN. |
|---|