A era do capitalismo afetivo: um estudo sobre os impactos na saúde dos assistentes sociais em um Hospital Universitário durante a Pandemia Covid-19 no Brasil
The Covid-19 pandemic changed the dynamics of the Brazilian health system, requiring adaptations and new strategies to face this health emergency. In its most intense moment, both the public and private systems began to operate at the limit of capacity. This directly affected the daily lives of h...
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| Formato: | Dissertação |
| Idioma: | pt_BR |
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Universidade Federal do Rio Grande do Norte
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| Endereço do item: | https://repositorio.ufrn.br/handle/123456789/55580 |
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| Resumo: | The Covid-19 pandemic changed the dynamics of the Brazilian health system,
requiring adaptations and new strategies to face this health emergency. In its most
intense moment, both the public and private systems began to operate at the limit of
capacity. This directly affected the daily lives of health professionals who were faced
with overcrowded hospitals, a lack of beds, an increase in the number of deaths,
risks of contamination and a shortage of personal protective equipment, among other
adversities. A context that would cause mental and emotional exhaustion. Among the
affected workers are the social workers who worked on the front lines of the fight
against Covid-19. They relate not only with SUS users, but with their family
members, who are most often people in socially vulnerable situations, to guarantee
their rights. Based on this scenario, the research seeks to understand the
experiences of social workers at the University Hospital Lauro Wanderley (UFPB)
during the pandemic and their experiences of suffering. The interlocutors of this
research are the active professionals who make up the Social Service team at the
University Hospital Lauro Wanderley. A universe composed of 18 professionals,
including: 17 women and 01 man, with ages ranging from 31 to 65 years. It is a
qualitative research with the triangulation of methods. Letters written by the workers
are analyzed, in which the work experiences were narrated and the emic categories
of suffering intelligibility were extracted. In the analyzed reports, it is possible to
observe how the action of shaping feelings and sometimes even suppressing them is
a malleable process that presupposes negotiation and an agency capacity, which at
all times is called into question by the hospital rules, by moral dilemmas, by
contradictions between practice and professional ethics or by trying to avoid
suffering, which often proved impossible, as well as the psychosocial suffering
resulting from the work process. |
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