Intelligence audit: planning and assessment of organizational intelligence systems

This paper presents a methodology to audit the functioning of an organizational intelligence system that covers all human, informational, technological and procedural elements involved. The methodological process is based in a triangulation of data, qualitative techniques and perspectives, organized...

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Principais autores: Carvalho, Andréa Vasconcelos, Esteban-Navarro, Miguel
Formato: article
Idioma:English
Publicado em: Journal of Librarianship and Information Science
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Endereço do item:https://repositorio.ufrn.br/handle/123456789/54648
https://doi.org/10.1177/0961000614536198
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spelling ri-123456789-546482023-08-31T18:00:46Z Intelligence audit: planning and assessment of organizational intelligence systems Carvalho, Andréa Vasconcelos Esteban-Navarro, Miguel assessment information audit information behaviour information transfer intelligence audit intelligence systems This paper presents a methodology to audit the functioning of an organizational intelligence system that covers all human, informational, technological and procedural elements involved. The methodological process is based in a triangulation of data, qualitative techniques and perspectives, organized in three phases: exploratory, intermediate and focused. A literature review, a participant observation and a case study in the intelligence department of a Spanish private security company are carried out. The results enabled the authors to propose the preference for an operational advisory audit, the operational principles, the procedures to define priority elements and aspects to be audited, the stages and the activities to be carried out, and the techniques and instruments for the collection and analysis of information. The intelligence audit makes it possible to identify the active elements and the relevant actions in the intelligence system and understand how they function within the framework of their relationships with the organization to which it belongs and its environment. The intelligence system should be audited by paying attention to strategic business processes and taking into account the organizational structure, procedures, culture and information behaviour involved. The proposed intelligence audit can be applied to the planning and assessment of any kind of organization due to its comprehensiveness and flexibility 2023-08-31T17:59:47Z 2023-08-31T17:59:47Z 2014-07-11 article CARVALHO, Andréa Vasconcelos; ESTEBAN-NAVARRO, Miguel. Intelligence audit: Planning and assessment of organizational intelligence systems. Journal of Librarianship and Information Science, [S.l.], v. 48, n. 1, p. 47-59, 11 jul. 2014. Disponível em: https://journals.sagepub.com/doi/10.1177/0961000614536198. Acesso em: 23 ago. 2023. e1741-6477 https://repositorio.ufrn.br/handle/123456789/54648 https://doi.org/10.1177/0961000614536198 en Journal of Librarianship and Information Science
institution Repositório Institucional
collection RI - UFRN
language English
topic assessment
information audit
information behaviour
information transfer
intelligence audit
intelligence systems
spellingShingle assessment
information audit
information behaviour
information transfer
intelligence audit
intelligence systems
Carvalho, Andréa Vasconcelos
Esteban-Navarro, Miguel
Intelligence audit: planning and assessment of organizational intelligence systems
description This paper presents a methodology to audit the functioning of an organizational intelligence system that covers all human, informational, technological and procedural elements involved. The methodological process is based in a triangulation of data, qualitative techniques and perspectives, organized in three phases: exploratory, intermediate and focused. A literature review, a participant observation and a case study in the intelligence department of a Spanish private security company are carried out. The results enabled the authors to propose the preference for an operational advisory audit, the operational principles, the procedures to define priority elements and aspects to be audited, the stages and the activities to be carried out, and the techniques and instruments for the collection and analysis of information. The intelligence audit makes it possible to identify the active elements and the relevant actions in the intelligence system and understand how they function within the framework of their relationships with the organization to which it belongs and its environment. The intelligence system should be audited by paying attention to strategic business processes and taking into account the organizational structure, procedures, culture and information behaviour involved. The proposed intelligence audit can be applied to the planning and assessment of any kind of organization due to its comprehensiveness and flexibility
format article
author Carvalho, Andréa Vasconcelos
Esteban-Navarro, Miguel
author_facet Carvalho, Andréa Vasconcelos
Esteban-Navarro, Miguel
author_sort Carvalho, Andréa Vasconcelos
title Intelligence audit: planning and assessment of organizational intelligence systems
title_short Intelligence audit: planning and assessment of organizational intelligence systems
title_full Intelligence audit: planning and assessment of organizational intelligence systems
title_fullStr Intelligence audit: planning and assessment of organizational intelligence systems
title_full_unstemmed Intelligence audit: planning and assessment of organizational intelligence systems
title_sort intelligence audit: planning and assessment of organizational intelligence systems
publisher Journal of Librarianship and Information Science
publishDate 2023
url https://repositorio.ufrn.br/handle/123456789/54648
https://doi.org/10.1177/0961000614536198
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