Informação como um direito do cidadão: o acesso à informação sob a ótica da linguagem simples
Access to information is fundamental for a democratic and transparent society, but not everyone has guaranteed access to this resource and understanding, especially due to the complexity of language in official documents. Public administration should be prepared to meet the needs of citizens, inc...
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| Formato: | bachelorThesis |
| Idioma: | pt_BR |
| Publicado em: |
Universidade Federal do Rio Grande do Norte
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| Endereço do item: | https://repositorio.ufrn.br/handle/123456789/54022 |
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| Resumo: | Access to information is fundamental for a democratic and transparent society, but not
everyone has guaranteed access to this resource and understanding, especially due to the
complexity of language in official documents. Public administration should be prepared to
meet the needs of citizens, including access to information. The Access to Information Act
(LAI) in Brazil has brought advancements, but there are still challenges to be faced, such as
the effective implementation of the law and the training of public servants. In this context,
Plain Language plays an important role in making information accessible to all. The adoption
of Plain Language by public institutions promotes inclusion, transparency, and trust in the
institutions. However, the implementation of Plain Language faces challenges, requiring
effective communication strategies and awareness of the importance of this approach. This
work addresses the theoretical aspects of access to information and the importance of Plain
Language, examining challenges and examples of best practices in Brazilian public
administration, aiming to promote clear and accessible access to information. The
methodology adopted in the research includes the inductive method, using techniques of
documentary and bibliographic research with a qualitative exploratory approach and
categorical analysis of content analysis. The research involved data collection through official
documents and relevant materials, and analysis and interpretation of the collected data.
Documents from 11 public institutions were analyzed, identifying 13 guidelines for the
adoption of Plain Language. From this, it can be concluded that there was significant
engagement at the state level, highlighting Ceará and São Paulo. Legal documents were found
at the federal, state, and municipal levels, emphasizing the need for clear communication. |
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