Trabalho e riscos de adoecimento no Serviço de Atendimento Móvel de Urgência (SAMU): contribuições da ergonomia da atividade
The Mobile Emergency Care Service (SAMU) is an important gateway to the Unified Health System (SUS) and the main component of the National Emergency Care Policy (PNAU). Faced with the COVID-19 pandemic, emergency care has increased, directly impacting the organization of SAMU's work. The pre...
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| Formato: | doctoralThesis |
| Idioma: | pt_BR |
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Universidade Federal do Rio Grande do Norte
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| Endereço do item: | https://repositorio.ufrn.br/handle/123456789/49146 |
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| Resumo: | The Mobile Emergency Care Service (SAMU) is an important gateway to the Unified Health
System (SUS) and the main component of the National Emergency Care Policy (PNAU).
Faced with the COVID-19 pandemic, emergency care has increased, directly impacting the
organization of SAMU's work. The present study evaluated the work and risks of illness at
SAMU during the COVID-19 pandemic. Based on the theoretical framework of ergonomics of
the activity, three scales of the Work Inventory and Risks of Illness (ITRA) were applied –
Escala de Avaliação do Contexto de Trabalho, Escala de Custo Humano no Trabalho and
Escala de Avaliação de Danos Relacionados ao Trabalho. 169 workers participated in the
study, distributed in 16 Brazilian states. The results found show that socio-professional
relationships, working conditions and cognitive cost are the factors that most influence work.
Mobile pre-hospital workers are constantly faced with the lack of materials and the insufficient
number of ambulances, which compromises the quality of the service. Being, of fundamental
importance, the elaboration of strategies and new protocols that come to match the reality of
work. Immediate short- and medium-term measures are suggested, aimed at eliminating or
reducing the risks of illness present in this professional occupation. |
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