Levantamento da situação fiscal de contribuintes na esfera estadual utilizando RPA

The corporate sector as a whole manipulates a huge volume of data with high frequency in its most various processes and, for this, numerous workers are used and many hours of effort are spent. However, in addition to the exhaustion of employees due to repetitiveness that many of these processes r...

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Detalhes bibliográficos
Autor principal: Barreto, Jaderson de Oliveira
Outros Autores: Brito Junior, Agostinho de Medeiros
Formato: bachelorThesis
Idioma:pt_BR
Publicado em: Universidade Federal do Rio Grande do Norte
Assuntos:
RPA
Endereço do item:https://repositorio.ufrn.br/handle/123456789/46123
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Descrição
Resumo:The corporate sector as a whole manipulates a huge volume of data with high frequency in its most various processes and, for this, numerous workers are used and many hours of effort are spent. However, in addition to the exhaustion of employees due to repetitiveness that many of these processes require, this work methodology is little efficient. In view of this, systems have emerged for Robotic Process Automation (RPA), aiming at increase productivity, optimize time, reduce costs, and diminish the problems caused by the current work model. With RPA systems, is possible of automatic way carry out processes, or part of them, that make the use of web and/or desktop applications. This work proposes an RPA automation solution to carry out the process of surveying the fiscal situation of taxpayers at the state level of the state of Rio Grande do Norte. Tests carried out with the proposed solution made it possible to verify the survey of the fiscal situation of taxpayers with a reduction time on the order of 36%. The benefit with the implementation of this proposed solution is not limited to the improvement in execution time, including also the reduction of operational costs, scalability, flexibility and better occupation of employees, making them perform tasks with higher added value.