Training in communication skills for self-efficacy of health professionals: a systematic review

Background: Communication skills are essential for health professionals to establish a positive relationship with their patients, improving their health and quality of life. In this perspective, communication skills training can be efective strategies to improve the care provided by professionals in...

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Principais autores:	Mata, Ádala Nayana de Sousa, Azevedo, Kesley Pablo Morais de, Braga, Liliane Pereira, Medeiros, Gidyenne Christine Bandeira Silva de, Oliveira Segundo, Victor Hugo de, Bezerra, Isaac Newton Machado, Pimenta, Isac Davidson Santiago Fernandes, Nicolás, Ismael Martínez, Piuvezam, Grasiela
Formato:	article
Idioma:	English
Publicado em:	BMC
Assuntos:	Communication Health personnel Self-efcacy Training Systematic review
Endereço do item:	https://repositorio.ufrn.br/handle/123456789/45935
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spelling	ri-123456789-459352022-05-05T15:40:13Z Training in communication skills for self-efficacy of health professionals: a systematic review Mata, Ádala Nayana de Sousa Azevedo, Kesley Pablo Morais de Braga, Liliane Pereira Medeiros, Gidyenne Christine Bandeira Silva de Oliveira Segundo, Victor Hugo de Bezerra, Isaac Newton Machado Pimenta, Isac Davidson Santiago Fernandes Nicolás, Ismael Martínez Piuvezam, Grasiela Communication Health personnel Self-efcacy Training Systematic review Background: Communication skills are essential for health professionals to establish a positive relationship with their patients, improving their health and quality of life. In this perspective, communication skills training can be efective strategies to improve the care provided by professionals in patient care and the quality of health services.Objective: To identify the best available evidence on training programs in communication skills to promote changes in attitude and behavior or self-efcacy of health professionals. Methods: Systematic searches were performed in eight databases, evaluating Randomized Controlled Trials and quasi-experimental studies with a control group, focusing on training communication skills for health professionals, who assessed self-efcacy or behaviors related to these skills. The phases of study selection and data extraction were carried out by two independent researchers, and the conficts were resolved by a third. The risk of bias was assessed using the Cochrane method. Results: Eight studies were included in the review. Most programs lasted between 4½ h and 2 days, involved infor mation about communication skills and the content was applied to the health professionals’ context. Several teaching strategies were used, such as lectures, videos and dramatizations and the evaluation was carried out using diferent instruments. Improvements in the performance and in the self-efcacy of communication skills were observed in the trained groups. The RCT had a low risk of bias and the quasi-experimental studies had a moderate risk. Conclusion: Training in communication skills can improve the performance and self-efcacy of health professionals. Programs that approach the conceptual issues and promote the space for experiential learning could be efective in communication skills training for professionals 2022-02-14T10:57:49Z 2022-02-14T10:57:49Z 2021 article MATA, Ádala Nayana de Sousa et al. Training in communication skills for self-efficacy of health professionals: a systematic review. Human Resources for Health, [s. l.], v. 19, n. 1, p. 1-9, 2021. Disponível em: https://human-resources-health.biomedcentral.com/articles/10.1186/s12960-021-00574-3. Acesso em: 9 fev. 2022. http://dx.doi.org/10.1186/s12960-021-00574-3 1478-4491 (online) https://repositorio.ufrn.br/handle/123456789/45935 10.1186/s12960-021-00574-3 en Attribution 3.0 Brazil http://creativecommons.org/licenses/by/3.0/br/ application/pdf BMC
institution	Repositório Institucional
collection	RI - UFRN
language	English
topic	Communication Health personnel Self-efcacy Training Systematic review
spellingShingle	Communication Health personnel Self-efcacy Training Systematic review Mata, Ádala Nayana de Sousa Azevedo, Kesley Pablo Morais de Braga, Liliane Pereira Medeiros, Gidyenne Christine Bandeira Silva de Oliveira Segundo, Victor Hugo de Bezerra, Isaac Newton Machado Pimenta, Isac Davidson Santiago Fernandes Nicolás, Ismael Martínez Piuvezam, Grasiela Training in communication skills for self-efficacy of health professionals: a systematic review
description	Background: Communication skills are essential for health professionals to establish a positive relationship with their patients, improving their health and quality of life. In this perspective, communication skills training can be efective strategies to improve the care provided by professionals in patient care and the quality of health services.Objective: To identify the best available evidence on training programs in communication skills to promote changes in attitude and behavior or self-efcacy of health professionals. Methods: Systematic searches were performed in eight databases, evaluating Randomized Controlled Trials and quasi-experimental studies with a control group, focusing on training communication skills for health professionals, who assessed self-efcacy or behaviors related to these skills. The phases of study selection and data extraction were carried out by two independent researchers, and the conficts were resolved by a third. The risk of bias was assessed using the Cochrane method. Results: Eight studies were included in the review. Most programs lasted between 4½ h and 2 days, involved infor mation about communication skills and the content was applied to the health professionals’ context. Several teaching strategies were used, such as lectures, videos and dramatizations and the evaluation was carried out using diferent instruments. Improvements in the performance and in the self-efcacy of communication skills were observed in the trained groups. The RCT had a low risk of bias and the quasi-experimental studies had a moderate risk. Conclusion: Training in communication skills can improve the performance and self-efcacy of health professionals. Programs that approach the conceptual issues and promote the space for experiential learning could be efective in communication skills training for professionals
format	article
author	Mata, Ádala Nayana de Sousa Azevedo, Kesley Pablo Morais de Braga, Liliane Pereira Medeiros, Gidyenne Christine Bandeira Silva de Oliveira Segundo, Victor Hugo de Bezerra, Isaac Newton Machado Pimenta, Isac Davidson Santiago Fernandes Nicolás, Ismael Martínez Piuvezam, Grasiela
author_facet	Mata, Ádala Nayana de Sousa Azevedo, Kesley Pablo Morais de Braga, Liliane Pereira Medeiros, Gidyenne Christine Bandeira Silva de Oliveira Segundo, Victor Hugo de Bezerra, Isaac Newton Machado Pimenta, Isac Davidson Santiago Fernandes Nicolás, Ismael Martínez Piuvezam, Grasiela
author_sort	Mata, Ádala Nayana de Sousa
title	Training in communication skills for self-efficacy of health professionals: a systematic review
title_short	Training in communication skills for self-efficacy of health professionals: a systematic review
title_full	Training in communication skills for self-efficacy of health professionals: a systematic review
title_fullStr	Training in communication skills for self-efficacy of health professionals: a systematic review
title_full_unstemmed	Training in communication skills for self-efficacy of health professionals: a systematic review
title_sort	training in communication skills for self-efficacy of health professionals: a systematic review
publisher	BMC
publishDate	2022
url	https://repositorio.ufrn.br/handle/123456789/45935
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Training in communication skills for self-efficacy of health professionals: a systematic review

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