Usabilidade e envelhecimento humano: um estudo do web site do Instituto de Previdência do Rio Grande do Norte (IPERN)
The present work presents usability as an attribute related to quality and ease of use, mainly aimed at the digital environment. Usability studies have pointed out that some groups of people, such as the elderly, have difficulties in using digital technologies. Through this, the work presents usabil...
Na minha lista:
| Autor principal: | |
|---|---|
| Outros Autores: | |
| Formato: | bachelorThesis |
| Idioma: | pt_BR |
| Publicado em: |
Universidade Federal do Rio Grande do Norte
|
| Assuntos: | |
| Endereço do item: | https://repositorio.ufrn.br/handle/123456789/39617 |
| Tags: |
Adicionar Tag
Sem tags, seja o primeiro a adicionar uma tag!
|
| Resumo: | The present work presents usability as an attribute related to quality and ease of use, mainly aimed at the digital environment. Usability studies have pointed out that some groups of people, such as the elderly, have difficulties in using digital technologies. Through this, the work presents usability as a tool that helps to facilitate the use of information in digital informational environments, bringing advances and benefits that can improve the process of independence and autonomy of the elderly. Its general objective is to evaluate the website of the Rio Grande do Norte Social Security Institute (IPERN) based on specific usability recommendations for the elderly. The methodological path began with a bibliographic search to retrieve informational materials on the area of usability in digital informational environments and on human aging. Then, a systematic observation of the IPERN website was carried out, through heuristic evaluation, applying the usability recommendations specific to the elderly public. The results of the analysis revealed that it does not fully comply with the principles and recommendations for digital environments that target the elderly, presenting some usability problems, such as: overload of layout information, links with labels directed to different pages, use of pull-down menus, subtitles not automatically presented, links grouped in a non-significant way, among others. Due to the usability problems identified, these were classified into barriers, obstacles and noise, and suggestions for improvements were also presented for each problem. It concludes that the usability recommendations specific to the elderly public facilitate access to the information available and assist in the development of solutions to the identified problems. |
|---|