Sistema de detecção automatizada de incidentes de redes decorrentes das mudanças nas configurações dos switches
Detection of network incidents is not a simple task, mostly in medium and large networks, So that the role of problem detection and resolution is handled by specialized. Ideally, the detection and treatment of incidents should occur in the shortest time possible, as defined by SLA. Among the seve...
Na minha lista:
| Autor principal: | |
|---|---|
| Outros Autores: | |
| Formato: | bachelorThesis |
| Idioma: | pt_BR |
| Publicado em: |
Universidade Federal do Rio Grande do Norte
|
| Assuntos: | |
| Endereço do item: | https://repositorio.ufrn.br/handle/123456789/34243 |
| Tags: |
Adicionar Tag
Sem tags, seja o primeiro a adicionar uma tag!
|
| Resumo: | Detection of network incidents is not a simple task, mostly in medium and large networks,
So that the role of problem detection and resolution is handled by specialized. Ideally,
the detection and treatment of incidents should occur in the shortest time possible, as
defined by SLA. Among the several factors that collaborate to meet the times defined in a
SLA, as the total volume of calls in service, and the existence of well-defined procedures,
one of the most notable is the assurance that the actual configuration of the assets is as
specified in the documentation maintained by the TIC team. This guarantee is required
for all types of assets, and especially for switches, because they do not usually change
frequently, are often managed by different TIC people/teams. The proposal of this work
is the creation of a system of monitoring configurations, to support ITIL practices and
processes, assisting in the discovery of incidents resulting from erroneous or unauthorized
configurations in network assets. The solution development is based on a template that
makes use of RESTfull webservices, as well as the SNMP protocol. |
|---|