A view of knowledge management in the design department of a brazilian SME Company

The success of the Design department of SEBRAE/RN or any organization depends on the ability to manage the knowledge of its team members. However, an organization’s Knowledge Management (KM) is usually done informally, for in-house knowledge is neither shared nor used properly or correctly. Therefo...

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Huvudupphovsmän: Costa, Paulo Eduardo de Carvalho, Gouvinhas, Reidson Pereira
Materialtyp: article
Språk:English
Publicerad: Instituto de Inovação e Gestão de Desenvolvimento do Produto
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spelling ri-123456789-332702021-09-02T14:34:22Z A view of knowledge management in the design department of a brazilian SME Company Costa, Paulo Eduardo de Carvalho Gouvinhas, Reidson Pereira Knowledge management Design SEBRAE/RN The success of the Design department of SEBRAE/RN or any organization depends on the ability to manage the knowledge of its team members. However, an organization’s Knowledge Management (KM) is usually done informally, for in-house knowledge is neither shared nor used properly or correctly. Therefore, a view of the KM was drawn up, i.e., a KM diagnosis was made of the Design department of SEBRAE/RN based on a questionnaire aimed at discovering the existing KM and information management practices in this department. Based on a theoretical model, the purpose of the diagnosis was to identify what actions require increased attention, i.e., greater dedication to the practice of KM in the organization. The analysis identified the state of the art of the Design department that should provide support during the application of the KM methodology and tools. The practice of KM by SEBRAE/RN’s Design department is now expected to rise to a higher level, contributing to improve the organization’s products and services 2021-09-02T14:34:21Z 2021-09-02T14:34:21Z 2005 article GOUVINHAS, REIDSON PEREIRA; COSTA, Paulo Eduardo de Carvalho . A View of Knowledge Management in the Design Department of a Brazilian SME Company. Product (IGDP), São carlos - SP, v. 3, n.1, p. 99-103, 2005. Disponível em: https://www.pmd.igdp.org.br/article/586fc515f7636eea018b45b3. Acesso em: 20 mai. 2021. 2237-5228 https://repositorio.ufrn.br/handle/123456789/33270 en application/pdf Instituto de Inovação e Gestão de Desenvolvimento do Produto
institution Repositório Institucional
collection RI - UFRN
language English
topic Knowledge management
Design
SEBRAE/RN
spellingShingle Knowledge management
Design
SEBRAE/RN
Costa, Paulo Eduardo de Carvalho
Gouvinhas, Reidson Pereira
A view of knowledge management in the design department of a brazilian SME Company
description The success of the Design department of SEBRAE/RN or any organization depends on the ability to manage the knowledge of its team members. However, an organization’s Knowledge Management (KM) is usually done informally, for in-house knowledge is neither shared nor used properly or correctly. Therefore, a view of the KM was drawn up, i.e., a KM diagnosis was made of the Design department of SEBRAE/RN based on a questionnaire aimed at discovering the existing KM and information management practices in this department. Based on a theoretical model, the purpose of the diagnosis was to identify what actions require increased attention, i.e., greater dedication to the practice of KM in the organization. The analysis identified the state of the art of the Design department that should provide support during the application of the KM methodology and tools. The practice of KM by SEBRAE/RN’s Design department is now expected to rise to a higher level, contributing to improve the organization’s products and services
format article
author Costa, Paulo Eduardo de Carvalho
Gouvinhas, Reidson Pereira
author_facet Costa, Paulo Eduardo de Carvalho
Gouvinhas, Reidson Pereira
author_sort Costa, Paulo Eduardo de Carvalho
title A view of knowledge management in the design department of a brazilian SME Company
title_short A view of knowledge management in the design department of a brazilian SME Company
title_full A view of knowledge management in the design department of a brazilian SME Company
title_fullStr A view of knowledge management in the design department of a brazilian SME Company
title_full_unstemmed A view of knowledge management in the design department of a brazilian SME Company
title_sort view of knowledge management in the design department of a brazilian sme company
publisher Instituto de Inovação e Gestão de Desenvolvimento do Produto
publishDate 2021
url https://repositorio.ufrn.br/handle/123456789/33270
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AT costapauloeduardodecarvalho viewofknowledgemanagementinthedesigndepartmentofabraziliansmecompany
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