Surgery Remember: ferramenta de mitigação das suspensões cirúrgicas
Cell phone usage has increased dramatically. This change in way of communication between users offers great potential for involvement in patient care, supporting their self-management and commitment with health services. Improve communication, facilitate compliance with scheduled procedures and r...
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| Formato: | Dissertação |
| Idioma: | pt_BR |
| Publicado em: |
Universidade Federal do Rio Grande do Norte
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| Endereço do item: | https://repositorio.ufrn.br/handle/123456789/31860 |
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| Resumo: | Cell phone usage has increased dramatically. This change in way of communication
between users offers great potential for involvement in patient care, supporting their
self-management and commitment with health services. Improve communication,
facilitate compliance with scheduled procedures and reduce surgical suspensions.
Thus, the objective of this work was to develop a communication tool called Surgery
Remember to mitigate surgical suspensions due to patient absenteeism. It is a study
of technological production divided into four chapters: review of the literature, analysis
of the administrative profile of the hospital under study, software development and
process mapping for implementation of the surgery Remember. To approach the
problem of absenteeism as the main cause of surgical suspension in the last three
years, the development of this system aims to reduce cancellations of surgeries.
Message sending three days before surgical procedure allows patients replacement in
case of no-show, optimizing human and material resources of operating room.
Confirmation of pre-anesthetic consultation is also positive to verify improvement of
perioperative care. Therefore, the software developed, in addition to being viable and
easy to implement, allows the addition of other functions on demand, proving to be
favorable in solving the exposed problem. |
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