Desenvolvimento de recursos educacionais sobre segurança do paciente em unidades pediátricas: estratégias para envolver os usuários no cuidado
Patient safety represents one of the biggest challenges for health services and has mobilized the search for strategies that ensure quality health care. The Brazilian Ministry of Health establishes the involvement of patients and family members in patient safety actions and the expansion of socie...
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| Formato: | Dissertação |
| Idioma: | pt_BR |
| Publicado em: |
Universidade Federal do Rio Grande do Norte
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| Endereço do item: | https://repositorio.ufrn.br/handle/123456789/31858 |
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| Resumo: | Patient safety represents one of the biggest challenges for health services and has
mobilized the search for strategies that ensure quality health care. The Brazilian
Ministry of Health establishes the involvement of patients and family members in
patient safety actions and the expansion of society's access to information related to
the topic. Problem: Based on the assumption that the improvement of the safety
culture provides integration among professionals, patients and family members, so
that effective communication leads to improvement in health care, the question
arises: what tools can we develop to facilitate user improvement? international
patient safety goals? Objective: To propose strategies for health institutions to
involve the patient in the care process through audiovisual and teaching materials
mediated by technologies. Methodology: A short video script was developed to be
used in institutions that serve children (wards, waiting rooms), with the themes:
patient identification, hand hygiene and prevention of hospital falls. A 30-hour
modular self-instructional course for the AVASUS platform was also developed,
entitled: Involving patients and caregivers in international patient safety goals.
Results and Discussion: The presentation of educational materials is a relevant
strategy to involve patients and families in appropriate care. The tools now presented
prepare professionals to instruct them. In this way, the products developed, such as
the videos and the distance education course, add new information, in a systemic
way, to the materials already available on how to meet the international goals of
patient safety in hospital institutions. |
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