Melhoria do processo de prestação de contas dos projetos acadêmicos geridos pela FUNPEC: uma proposta à luz do LeanOffice
Supporting foundations are private nature institutions that established relations with federal higher education institutions, since the enactment of Law No. 8,958 of December 20, 1994, as a way of supporting projects that assist the realization of their core activity (teaching-research and extens...
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| Formato: | Dissertação |
| Idioma: | pt_BR |
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Universidade Federal do Rio Grande do Norte
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| Endereço do item: | https://repositorio.ufrn.br/handle/123456789/30340 |
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| Resumo: | Supporting foundations are private nature institutions that established relations with federal
higher education institutions, since the enactment of Law No. 8,958 of December 20, 1994, as
a way of supporting projects that assist the realization of their core activity (teaching-research
and extension). The Federal University of Rio Grande do Norte – (UFRN) has FUNPEC –
Norte-Rio-Grandense Foundation for Teaching Research and Culture as a partner foundation
that supports it in the administrative/financial management of 154 current academic projects,
in 2020, having an amount of transacted resources of approximately 569 million Reais. Within
this context, the university has been working to modernize its processes and sougth through the
joitn efforts of various departments, to improve its workflows, to provide more agility and to
reduce bureaucracy. Therefore, the present work aims to develop a proposal to improve the
accountability process of academic projects managed by FUNPEC in the light of concepts
related to lean-office, bringing with it the ideal of “lean production” in a manufacturing
environment for the administrative context, in order to mitigate or eliminate waste, using as a
main tool the flow Value Stream Mapping (VSM), discussing which processes steps either add
or not value and which are really necessary, and from there, proposing improvements and a
reducing operational bottlenecks, through kaizen events. This study is descriptive, is has a
qualitative approach nature and, with regard to the procedures, it adopts the study case research.
In relation to data collection instruments, documentary research was used in the Coordination
involved in the process, as well as the use of the focus group methodology to understand all
stages of the process, synthesizing the data through Bardin’s content analysis (2011). After
these steps, it was verified that the process has waste related to waiting, unnecessary movement,
stock and defects, which make it inefficient and hinder its progress. That said, a mapping of the
value flow in a future state and an action plan aiming continuous improvement, with immediate
applicability in the perception of analysts, have been proposed. Thus, the present work sought
to contribute to a better fluidity of the accountability process, as well as to improve the quality
and reliability of the information contained therein. |
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