O ensino híbrido na capacitação de servidores públicos no IFRN

Within the scope of the Federal Institute of Education, Science and Technology of Rio Grande do Norte - IFRN, in the current economic crisis and budgetary constraints scenario, in face of scarce financial resources, there is a need to explore more efficient and personalized alternatives to meet i...

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Autor principal: Diniz, Igo Joventino Dantas
Outros Autores: Gomes, Apuena Vieira
Formato: Dissertação
Idioma:pt_BR
Publicado em: Universidade Federal do Rio Grande do Norte
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Endereço do item:https://repositorio.ufrn.br/jspui/handle/123456789/30068
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id ri-123456789-30068
record_format dspace
institution Repositório Institucional
collection RI - UFRN
language pt_BR
topic Ensino híbrido
Blended learning
Capacitação
Treinamento
Formação continuada
spellingShingle Ensino híbrido
Blended learning
Capacitação
Treinamento
Formação continuada
Diniz, Igo Joventino Dantas
O ensino híbrido na capacitação de servidores públicos no IFRN
description Within the scope of the Federal Institute of Education, Science and Technology of Rio Grande do Norte - IFRN, in the current economic crisis and budgetary constraints scenario, in face of scarce financial resources, there is a need to explore more efficient and personalized alternatives to meet institutional training demands. In this context, the realization of local improvement events in detriment of other types deserves to be mentioned, as it has the potential to include a larger number of employees at a lower cost, since registration and hotel fees will not be necessary. One of these alternatives is the use of the Blended learning model as a method of boosting internal training.B-learning or Blended learning (BL) brings together distance and classroom learning pedagogical practices to maximize the learning experience by combining online and offline learning resources. BL has been strengthened as an active teaching methodology applied in companies, providing interactive, dynamic and personalized corporate training. Thus, the central question of this research is how the hybrid teaching methodology can contribute to the enhancement of the training policy for the employees of the IFRN. It was defined as a general objective evaluate blended learning as a methodology applied to a training course for IFRN servers. The specific objectives were outlined as follows: Identify the training needs of IFRN's employees; Plan and structure the training course based on the hybrid teaching methodology; Conduct the training using the hybrid teaching methodology; Assess the effectiveness of the model applied to the training of IFRN employees. The methodology has objectives guided by exploratory research with a qualitative approach, its technical procedures are based on action research and the subjects were the employees working in the Natal-Cidade Alta campus of IFRN. To meet the proposed objectives, the course was developed based on the training process, following these steps: Diagnosis, Design, Implementation and Analysis. Among the main difficulties experienced in the execution of the training, we can emphasize the difficulty of engagement of the participants on the online moments of the course, caused both by structural issues of the training and personal issues of the participants. At the end of the training process, even with the difficulties encountered, it was possible to validate hybrid teaching as an important methodological alternative for professional training, since the training carried out in this format fulfilled its formative role for the participants, training each one of them in a personalized way regarding a relevant and necessary concern in their work activities, meeting their expectations of satisfaction and quality. In addition, the format used proved to be an efficient method for the institution in its financial aspect, as it was used its own physical and technological structure and the employees did not need to be absent from the workplace. On a larger scale, in light of these results, it is expected that the institute will adopt the BL methodology in the institutional capacity-building program and to the other campuses the similar format used, thus meeting the principles of effectiveness and efficiency in public services.
author2 Gomes, Apuena Vieira
author_facet Gomes, Apuena Vieira
Diniz, Igo Joventino Dantas
format masterThesis
author Diniz, Igo Joventino Dantas
author_sort Diniz, Igo Joventino Dantas
title O ensino híbrido na capacitação de servidores públicos no IFRN
title_short O ensino híbrido na capacitação de servidores públicos no IFRN
title_full O ensino híbrido na capacitação de servidores públicos no IFRN
title_fullStr O ensino híbrido na capacitação de servidores públicos no IFRN
title_full_unstemmed O ensino híbrido na capacitação de servidores públicos no IFRN
title_sort o ensino híbrido na capacitação de servidores públicos no ifrn
publisher Universidade Federal do Rio Grande do Norte
publishDate 2020
url https://repositorio.ufrn.br/jspui/handle/123456789/30068
work_keys_str_mv AT dinizigojoventinodantas oensinohibridonacapacitacaodeservidorespublicosnoifrn
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spelling ri-123456789-300682020-09-20T07:50:19Z O ensino híbrido na capacitação de servidores públicos no IFRN Diniz, Igo Joventino Dantas Gomes, Apuena Vieira Maia, Dennys Leite Almeida, André Gustavo Duarte de Ensino híbrido Blended learning Capacitação Treinamento Formação continuada Within the scope of the Federal Institute of Education, Science and Technology of Rio Grande do Norte - IFRN, in the current economic crisis and budgetary constraints scenario, in face of scarce financial resources, there is a need to explore more efficient and personalized alternatives to meet institutional training demands. In this context, the realization of local improvement events in detriment of other types deserves to be mentioned, as it has the potential to include a larger number of employees at a lower cost, since registration and hotel fees will not be necessary. One of these alternatives is the use of the Blended learning model as a method of boosting internal training.B-learning or Blended learning (BL) brings together distance and classroom learning pedagogical practices to maximize the learning experience by combining online and offline learning resources. BL has been strengthened as an active teaching methodology applied in companies, providing interactive, dynamic and personalized corporate training. Thus, the central question of this research is how the hybrid teaching methodology can contribute to the enhancement of the training policy for the employees of the IFRN. It was defined as a general objective evaluate blended learning as a methodology applied to a training course for IFRN servers. The specific objectives were outlined as follows: Identify the training needs of IFRN's employees; Plan and structure the training course based on the hybrid teaching methodology; Conduct the training using the hybrid teaching methodology; Assess the effectiveness of the model applied to the training of IFRN employees. The methodology has objectives guided by exploratory research with a qualitative approach, its technical procedures are based on action research and the subjects were the employees working in the Natal-Cidade Alta campus of IFRN. To meet the proposed objectives, the course was developed based on the training process, following these steps: Diagnosis, Design, Implementation and Analysis. Among the main difficulties experienced in the execution of the training, we can emphasize the difficulty of engagement of the participants on the online moments of the course, caused both by structural issues of the training and personal issues of the participants. At the end of the training process, even with the difficulties encountered, it was possible to validate hybrid teaching as an important methodological alternative for professional training, since the training carried out in this format fulfilled its formative role for the participants, training each one of them in a personalized way regarding a relevant and necessary concern in their work activities, meeting their expectations of satisfaction and quality. In addition, the format used proved to be an efficient method for the institution in its financial aspect, as it was used its own physical and technological structure and the employees did not need to be absent from the workplace. On a larger scale, in light of these results, it is expected that the institute will adopt the BL methodology in the institutional capacity-building program and to the other campuses the similar format used, thus meeting the principles of effectiveness and efficiency in public services. No âmbito do Instituto Federal de Educação, Ciência e Tecnologia do Rio Grande do Norte – IFRN, em meio ao cenário atual de crise econômica e contingenciamento orçamentário, no qual a escassez de recursos financeiros é cada vez maior, se faz necessária a busca por alternativas mais eficientes e personalizadas para atender às demandas institucionais de capacitação. Nesse contexto, a realização de eventos locais de aperfeiçoamento em detrimento dos demais tipos merece destaque, pois tem potencial para contemplar um maior número de servidores a um custo mais baixo, uma vez que não serão custeadas diárias, passagens e taxas de inscrição. Uma dessas alternativas é o uso do modelo de Ensino Híbrido (EH) como metodologia impulsionadora em capacitações internas. O blended learning ou Ensino Híbrido combina práticas pedagógicas do ensino presencial e do ensino a distância com o objetivo de maximizar a experiência de aprendizagem combinando recursos do ensino on-line e off-line. O EH tem se fortalecido como metodologia ativa de ensino aplicada nas empresas, proporcionando treinamentos corporativos interativos, dinâmicos e personalizados. Assim, a questão central desta pesquisa versa sobre como a metodologia de ensino híbrido pode contribuir para o aperfeiçoamento da política de capacitação dos servidores do IFRN. Definiuse como objetivo geral avaliar o ensino híbrido como metodologia aplicada a um curso de capacitação para servidores do IFRN. Os objetivos específicos foram assim delineados: identificar as necessidades de capacitação dos servidores do IFRN; planejar e estruturar o curso de capacitação baseado na metodologia de ensino híbrido; realizar capacitação utilizando a metodologia de ensino híbrido; e avaliar a efetividade do modelo aplicado à capacitação dos servidores do IFRN. A metodologia da pesquisa tem objetivos guiados pela pesquisa exploratória, de abordagem qualitativa, seus procedimentos técnicos apoiados pela pesquisa-ação e como sujeitos, os servidores do campus Natal-Cidade Alta do IFRN. Para atender aos objetivos propostos, o curso foi desenvolvido com base no processo de treinamento, seguindo as etapas: Diagnóstico, Desenho, Implementação e Análise. Entre as principais dificuldades encontradas na implementação da capacitação pode-se destacar a dificuldade de engajamento dos participantes nos momentos on-line do curso, ocasionada tanto por questões estruturais da capacitação, quanto de ordem pessoal dos participantes. Ao final do processo de capacitação, mesmo com as dificuldades encontradas, foi possível constatar que o ensino híbrido se mostrou uma alternativa metodológica importante para as capacitações profissionais, uma vez que a capacitação realizada nesse formato cumpriu o seu papel formativo junto aos participantes, capacitando-os, de maneira personalizada, acerca de uma temática relevante e necessária em suas atividades laborais, atendendo às suas expectativas de satisfação e qualidade. Além disso, o formato utilizado se mostrou um método eficiente no aspecto financeiro para a instituição, utilizando a própria estrutura física e tecnológica e sem a necessidade de afastamento do servidor do ambiente de trabalho. Em maior escala, à luz destes resultados, espera-se que o IFRN adote a metodologia de EH no programa de capacitação institucional e expanda aos demais campi o formato semelhante utilizado, atendendo assim aos princípios de eficácia e eficiência no serviço público. 2020-09-15T17:29:27Z 2020-09-15T17:29:27Z 2020-06-15 masterThesis DINIZ, Igo Joventino Dantas. O ensino híbrido na capacitação de servidores públicos no IFRN. 2020. 168f. Dissertação (Mestrado Profissional em Inovação em Tecnologias Educacionais) - Instituto Metrópole Digital, Universidade Federal do Rio Grande do Norte, Natal, 2020. https://repositorio.ufrn.br/jspui/handle/123456789/30068 pt_BR Acesso Aberto application/pdf Universidade Federal do Rio Grande do Norte Brasil UFRN PROGRAMA DE PÓS-GRADUAÇÃO EM INOVAÇÃO EM TECNOLOGIAS EDUCACIONAIS