O ensino híbrido na capacitação de servidores públicos no IFRN

Within the scope of the Federal Institute of Education, Science and Technology of Rio Grande do Norte - IFRN, in the current economic crisis and budgetary constraints scenario, in face of scarce financial resources, there is a need to explore more efficient and personalized alternatives to meet i...

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Autor principal: Diniz, Igo Joventino Dantas
Outros Autores: Gomes, Apuena Vieira
Formato: Dissertação
Idioma:pt_BR
Publicado em: Universidade Federal do Rio Grande do Norte
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Endereço do item:https://repositorio.ufrn.br/jspui/handle/123456789/30068
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Resumo:Within the scope of the Federal Institute of Education, Science and Technology of Rio Grande do Norte - IFRN, in the current economic crisis and budgetary constraints scenario, in face of scarce financial resources, there is a need to explore more efficient and personalized alternatives to meet institutional training demands. In this context, the realization of local improvement events in detriment of other types deserves to be mentioned, as it has the potential to include a larger number of employees at a lower cost, since registration and hotel fees will not be necessary. One of these alternatives is the use of the Blended learning model as a method of boosting internal training.B-learning or Blended learning (BL) brings together distance and classroom learning pedagogical practices to maximize the learning experience by combining online and offline learning resources. BL has been strengthened as an active teaching methodology applied in companies, providing interactive, dynamic and personalized corporate training. Thus, the central question of this research is how the hybrid teaching methodology can contribute to the enhancement of the training policy for the employees of the IFRN. It was defined as a general objective evaluate blended learning as a methodology applied to a training course for IFRN servers. The specific objectives were outlined as follows: Identify the training needs of IFRN's employees; Plan and structure the training course based on the hybrid teaching methodology; Conduct the training using the hybrid teaching methodology; Assess the effectiveness of the model applied to the training of IFRN employees. The methodology has objectives guided by exploratory research with a qualitative approach, its technical procedures are based on action research and the subjects were the employees working in the Natal-Cidade Alta campus of IFRN. To meet the proposed objectives, the course was developed based on the training process, following these steps: Diagnosis, Design, Implementation and Analysis. Among the main difficulties experienced in the execution of the training, we can emphasize the difficulty of engagement of the participants on the online moments of the course, caused both by structural issues of the training and personal issues of the participants. At the end of the training process, even with the difficulties encountered, it was possible to validate hybrid teaching as an important methodological alternative for professional training, since the training carried out in this format fulfilled its formative role for the participants, training each one of them in a personalized way regarding a relevant and necessary concern in their work activities, meeting their expectations of satisfaction and quality. In addition, the format used proved to be an efficient method for the institution in its financial aspect, as it was used its own physical and technological structure and the employees did not need to be absent from the workplace. On a larger scale, in light of these results, it is expected that the institute will adopt the BL methodology in the institutional capacity-building program and to the other campuses the similar format used, thus meeting the principles of effectiveness and efficiency in public services.