Correlação entre processos de trabalho das equipes de saúde bucal e indicadores de desempenho no Rio Grande do Norte
The present study addresses the correlation of processes and indicators in oral health from the perspective of producing a culture of analysis, evaluation and intervention capable of generating institutional capacity in teams and local systems to produce changes in service practices. The aim of t...
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| Formato: | Dissertação |
| Idioma: | pt_BR |
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Brasil
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| Endereço do item: | https://repositorio.ufrn.br/jspui/handle/123456789/28302 |
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| Resumo: | The present study addresses the correlation of processes and indicators in oral
health from the perspective of producing a culture of analysis, evaluation and
intervention capable of generating institutional capacity in teams and local systems to
produce changes in service practices. The aim of this paper was to evaluate and
understand how the Oral Health Teams organize and manage the work process in the
articulation of actions in the context of the work of the Family Health team in the state
of Rio Grande do Norte and the correlation with two indicators of the oral health.
National Program for Improving Access and Quality of Primary Care (PMAQ-AB).
Secondary databases were used for both indicator evaluation and PMAQ-AB external
evaluation for the 2nd cycle of this program. Data were analyzed using SPSS
Statistics (Version 22). For descriptive analysis were evaluated the means, standard
deviations, maximum, minimum, median, quartiles. To verify significant difference of
indicators and patterns of work processes, the Mann-Whitney test was used.
Significant values were considered p <0.05. As results we present that the majority of
the Oral Health teams that participated in the external evaluation of PMAQ-AB in the
State of Rio Grande do Norte affirmed to plan the organization of the work process.
By correlating the work process patterns of the oral health teams and the indicators, it
was found that the more satisfactory the work process patterns developed by the oral
health teamin the municipalities, the higher the averages of the First Consultation and
Reason for Health indicators. Treatment Completed by First Consultation, both with
statistical significance (p = 0.001 and p = 0.003, respectively). It is concluded in this
study that the organization of the work process was a determining factor in the impact
on service utilization indicators. However, it is suggested to evaluate other
conditioning factors that may interfere with the improvement of these indicators.
Among these factors, it is suggested to consider structural aspects (physical and
human resources of services). |
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