Gestão de obras públicas com a utilização de painel de indicadores: estudo de caso em uma IFES
In public administration, construction has specific characteristics that distinguish them from private construction. Constructions and renovations in general are susceptible to several issues and, in public administration area, the supervisor is the person responsible of managing all matters rela...
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| Formato: | Dissertação |
| Idioma: | pt_BR |
| Publicado em: |
Brasil
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| Endereço do item: | https://repositorio.ufrn.br/jspui/handle/123456789/26897 |
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| Resumo: | In public administration, construction has specific characteristics that distinguish
them from private construction. Constructions and renovations in general are
susceptible to several issues and, in public administration area, the supervisor is
the person responsible of managing all matters relative to them. Performance
management tools are available to companies in any industry and enable
monitoring and controlling activities as well as supporting the decision-making
process. Therefore, objectifying to assist construction management in a Federal
University, this research seeks to develop a model that will make possible to follow
and evaluate constructions performance, using panels of indicators. The analysis
has a qualitative approach with a case study investigation in the construction
management works department of Federal Institution of Higher Education (IFES).
An interview with some construction’s employees was made to collect the data,
such as an internal documents analysis, and participating observation. As a result,
a control panel was developed based on indicators used by the construction sector
and adjusted to the reality of public administration. It is expected that the proposed
model help the planning and management of activities of the construction
management, contributing to improve the activities performance. |
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