Análise da proteção do consumidor nas plataformas de economia de compartilhamento
Sharing economics is a new and ascendant mode of consumption based on the sharing of goods or services that, from disruptive technologies of online platforms, has transformed the way in which the consumer has dealt with the need for property, while at the same time subverting traditional economic...
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Economia do compartilhamento Constituição Federal Código de Defesa do Consumidor Consumidor Regulação CNPQ::CIENCIAS SOCIAIS APLICADAS::DIREITO |
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Economia do compartilhamento Constituição Federal Código de Defesa do Consumidor Consumidor Regulação CNPQ::CIENCIAS SOCIAIS APLICADAS::DIREITO Franklin, Ana Cláudia de Medeiros Análise da proteção do consumidor nas plataformas de economia de compartilhamento |
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Sharing economics is a new and ascendant mode of consumption based on the sharing of goods
or services that, from disruptive technologies of online platforms, has transformed the way in
which the consumer has dealt with the need for property, while at the same time subverting
traditional economic and legal concepts. In this new context, the legal order of the country is
faced with the relevant challenge of governing the legal repercussions implemented by the new
economic expression absorbed in the preexisting dogmas, especially in what belongs to the
judicial protection demanded by the consumers of the platforms of the economy of sharing
before the permanent situation of fragility. In this sense, the main purpose of this study is to
analyze how the consumers of the sharing economy platforms are protected in the national
consumer law, exploring whether the implementation of a specific regulation is necessary. In
order to do so, we sought to understand the socioeconomic context that favored the development
of the sharing economy, as well as the fundamental characteristics that make up this
phenomenon. Afterwards, it was pertinent to examine the consumer protection rules in the
national legal system, notably verifying the consumer protection of the sharing platform in the
Federal Constitution and, in the under constitutional plan, in the Consumer Protection Code,
using its provisions pertaining to consumer protection and measuring the configuration of
consumption relation applied to the new consumption expression. In this way, it was tried to
verify which would be the most suitable way to promote the protection to the consumers in the
phenomenon of the shared consumption, either with the application of the current consumerist
norms, with the edition of specific regulation or allowing the self-regulation by the own
platforms of sharing. For that, the inductive method was used to perform the work, also
characterized as a theoretical study and a qualitative approach, since it aimed to explain this
phenomenon in its broadest sense. In addition, the theoretical body was based on
bibliographical research of works and academic works, journalistic articles and based on the
practical conjuncture that occurs in society. This fact also starts from a doctrinal and legal
analysis of the theme, with emphasis on the examination of concepts and the relationships
between them. Therefore, after the observations made, it was concluded that the consumer user
of the sharing platform is supported by the Federal Constitution, since he considers himself a
consumer, however, the CDC does not demonstrate the necessary elements to promote the
effective protection demanded, which is why a state regulatory response proves to be a more
accurate measure, but provided that it consists of intelligent regulation that balances the
interests of consumers but also allows the free performance of the platforms. |
| author2 |
Xavier, Yanko Marcius de Alencar |
| author_facet |
Xavier, Yanko Marcius de Alencar Franklin, Ana Cláudia de Medeiros |
| format |
masterThesis |
| author |
Franklin, Ana Cláudia de Medeiros |
| author_sort |
Franklin, Ana Cláudia de Medeiros |
| title |
Análise da proteção do consumidor nas plataformas de economia de compartilhamento |
| title_short |
Análise da proteção do consumidor nas plataformas de economia de compartilhamento |
| title_full |
Análise da proteção do consumidor nas plataformas de economia de compartilhamento |
| title_fullStr |
Análise da proteção do consumidor nas plataformas de economia de compartilhamento |
| title_full_unstemmed |
Análise da proteção do consumidor nas plataformas de economia de compartilhamento |
| title_sort |
análise da proteção do consumidor nas plataformas de economia de compartilhamento |
| publisher |
Brasil |
| publishDate |
2018 |
| url |
https://repositorio.ufrn.br/jspui/handle/123456789/26293 |
| work_keys_str_mv |
AT franklinanaclaudiademedeiros analisedaprotecaodoconsumidornasplataformasdeeconomiadecompartilhamento |
| _version_ |
1773958570250862592 |
| spelling |
ri-123456789-262932019-01-30T06:30:23Z Análise da proteção do consumidor nas plataformas de economia de compartilhamento Franklin, Ana Cláudia de Medeiros Xavier, Yanko Marcius de Alencar Alves, Fabricio Germano Guimarães, Patricia Borba Vilar Seixas, Luiz Felipe Monteiro Economia do compartilhamento Constituição Federal Código de Defesa do Consumidor Consumidor Regulação CNPQ::CIENCIAS SOCIAIS APLICADAS::DIREITO Sharing economics is a new and ascendant mode of consumption based on the sharing of goods or services that, from disruptive technologies of online platforms, has transformed the way in which the consumer has dealt with the need for property, while at the same time subverting traditional economic and legal concepts. In this new context, the legal order of the country is faced with the relevant challenge of governing the legal repercussions implemented by the new economic expression absorbed in the preexisting dogmas, especially in what belongs to the judicial protection demanded by the consumers of the platforms of the economy of sharing before the permanent situation of fragility. In this sense, the main purpose of this study is to analyze how the consumers of the sharing economy platforms are protected in the national consumer law, exploring whether the implementation of a specific regulation is necessary. In order to do so, we sought to understand the socioeconomic context that favored the development of the sharing economy, as well as the fundamental characteristics that make up this phenomenon. Afterwards, it was pertinent to examine the consumer protection rules in the national legal system, notably verifying the consumer protection of the sharing platform in the Federal Constitution and, in the under constitutional plan, in the Consumer Protection Code, using its provisions pertaining to consumer protection and measuring the configuration of consumption relation applied to the new consumption expression. In this way, it was tried to verify which would be the most suitable way to promote the protection to the consumers in the phenomenon of the shared consumption, either with the application of the current consumerist norms, with the edition of specific regulation or allowing the self-regulation by the own platforms of sharing. For that, the inductive method was used to perform the work, also characterized as a theoretical study and a qualitative approach, since it aimed to explain this phenomenon in its broadest sense. In addition, the theoretical body was based on bibliographical research of works and academic works, journalistic articles and based on the practical conjuncture that occurs in society. This fact also starts from a doctrinal and legal analysis of the theme, with emphasis on the examination of concepts and the relationships between them. Therefore, after the observations made, it was concluded that the consumer user of the sharing platform is supported by the Federal Constitution, since he considers himself a consumer, however, the CDC does not demonstrate the necessary elements to promote the effective protection demanded, which is why a state regulatory response proves to be a more accurate measure, but provided that it consists of intelligent regulation that balances the interests of consumers but also allows the free performance of the platforms. Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES) A economia do compartilhamento é uma nova e ascendente modalidade de consumo baseada no compartilhamento de bens ou serviços que, a partir de tecnologias disruptivas de plataformas online, transformou a forma como o consumidor passou a lidar com a necessidade de propriedade, ao mesmo tempo que subverteu conceitos econômicos e jurídicos tradicionais. Nessa nova conjuntura, o ordenamento jurídico pátrio depara-se com o relevante desafio de reger as repercussões jurídicas implementadas pela nova expressão econômica absorta à dogmas preexistentes, especialmente, no que pertence a tutela jurisdicional demandada pelos consumidores das plataformas da economia de compartilhamento ante a permanente situação de fragilidade ocupada. Nesse sentido, o presente estudo tem como objetivo principal analisar como o consumidor das plataformas de economia do compartilhamento são protegidos no ordenamento jurídico consumerista nacional, explorando a necessidade de implementação de uma regulação específica. Para tanto, buscou-se compreender o contexto socioeconômico que favoreceu o desenvolvimento da economia do compartilhamento, assim como quais as características fundamentais que compõe tal fenômeno. Após, pertinente também se fez debruçar-se sobre as normas protetivas ao consumidor no ordenamento jurídico nacional, notadamente, verificando se há a proteção do consumidor da plataforma de compartilhamento na Constituição Federal e, no plano infraconstitucional, no Código de Defesa do Consumidor, utilizando-se das suas disposições pertencente a proteção do consumidor e de aferição da configuração de relação de consumo aplicada a essa nova expressão de consumo. De tal modo, pretendeu-se verificar qual a forma mais acertada para promover a proteção aos consumidores no consumo compartilhado, seja com a aplicação das normas consumeristas vigentes, com a edição de regulação específica ou permitindo a autorregulação pelas próprias plataformas de compartilhamento. Para tanto, utilizou-se o método indutivo na realização do presente trabalho que também se caracteriza como teórico e de abordagem qualitativa, vez que visou explicar esse fenômeno em seu sentido mais amplo. Além disso, o corpo teórico baseou-se em pesquisa bibliográfica de trabalhos e obras acadêmicas, de artigos jornalísticos e tomou como base a conjuntura prática que ocorre na sociedade. Isto posto, parte ainda de uma análise doutrinária e legal do tema, com ênfase no exame de conceitos e nas relações existentes entre eles. Portanto, após as observações feitas, concluiu-se que o usuário consumidor da plataforma de compartilhamento encontra amparo na Constituição Federal, contudo o CDC não demonstra possuir os elementos necessários para promover a efetiva proteção demandada, razão pela qual uma resposta regulatória estatal demonstra-se como medida mais acertada, desde que consista em regulação inteligente que equilibre os interesses dos consumidores, mas também permitam o livre desempenho das plataformas. 2018-12-10T18:26:54Z 2018-12-10T18:26:54Z 2018-08-23 masterThesis FRANKLIN, Ana Cláudia de Medeiros. Análise da proteção do consumidor nas plataformas de economia de compartilhamento. 2018. 138f. Dissertação (Mestrado em Direito) - Centro de Ciências Sociais Aplicadas, Universidade Federal do Rio Grande do Norte, Natal, 2018. https://repositorio.ufrn.br/jspui/handle/123456789/26293 por Acesso Aberto application/pdf Brasil UFRN PROGRAMA DE PÓS-GRADUAÇÃO EM DIREITO |