Cultura organizacional e condições de trabalho: impactos da contratualização de um Hospital Universitário com a EBSERH

Organizational culture is an essential concept to the construction of organizational structures that is reflected in its organizational charts, it is the basis of the organization. The strength of a culture lies in legitimating shared beliefs and values among members of an organization. Working c...

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Autor principal: Pessoa, Celita Menezes
Outros Autores: Costa, Maria Teresa Pires
Formato: Dissertação
Idioma:por
Publicado em: Brasil
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Endereço do item:https://repositorio.ufrn.br/jspui/handle/123456789/25556
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Resumo:Organizational culture is an essential concept to the construction of organizational structures that is reflected in its organizational charts, it is the basis of the organization. The strength of a culture lies in legitimating shared beliefs and values among members of an organization. Working conditions is a construct that portrays a set of situations in which work activities are developed, expressively affecting both the work experience and the dynamics of the relationships in the context in which the worker operates. The present study questions how the organizational culture and working conditions are related and aims to evaluate if the organizational culture and the working conditions were impacted after the contracting of a University Hospital with the EBSERH. Given the importance of hospital work for society, and this work to meet the expectations of quality health care, this research is justified by the theoretical and empirical contribution that can add to the studies on working conditions and culture in hospitals. From the point of view of the practical contribution to public management, the subsidies generated by the understanding of the organizational culture and its relation with the working conditions in the hospital under study can contribute to the improvement of managerial processes and organizational behavior in hospitals contracted with EBSERH and those that will still be assigned to management by that company. This is an exploratory and descriptive qualitative research, and content analysis was carried out according to the one proposed by Bardin (2010), characterizing itself as a case study. And as participants of the study, the nursing professionals who carry out their activities in this context and have a formal working relationship with UFRN. As main results it was found that the cultural change had a negative impact on the working conditions, which was perceived by the participants of the research. It is presented as a product so that this dissertation may have practical applicability an Orientation Roadmap for the Management of Cultural Change and Working Conditions after the Contract, which is suggested to be adopted by EBSERH when assuming the management of new hospital units as branches from the company.