Gestão da informação: em pauta a relação egressos - curso de graduação como subsídio para o planejamento de ações de educação continuada
This research had as an objective to identify how the dialogue occurs between the undergraduate program in Management Engineering from UFRN and its alumni, for planning on continuing educational activities. The research, characterized as a case study, of varied approach, adopted a quadripolar met...
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| Formato: | Dissertação |
| Idioma: | por |
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| Endereço do item: | https://repositorio.ufrn.br/jspui/handle/123456789/24621 |
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| Resumo: | This research had as an objective to identify how the dialogue occurs between the
undergraduate program in Management Engineering from UFRN and its alumni, for planning
on continuing educational activities. The research, characterized as a case study, of varied
approach, adopted a quadripolar method, in which is recommended for scientific
investigations in the area of Applied Social Sciences. Regarding the literature review, it was
considered concepts as management and measuring of information and many aspects of
continued education, moreover the authors that studied the importance of the relationship with
alumni and the Higher Education Institutions. Aiming to make feasible a proposal for the
development of a communication channel between the managers of the program in
Management Engineering from UFRN and its alumni, for planning on continuing educational
activities, the research used two techniques for collecting information: an online survey for
the graduates, and the interview, for the managers of the Management Engineering. The
online survey obtained 27,78% return, being the data processed by means of descriptive
analysis, with the aid of Microsoft Excel worksheets. For the analysis of the interviews, we
used the method of content analysis. As search results, in general, the potential of building a
canal to mediate the relationship between graduates, considering that most graduates proved
willing to maintain relationship with the course, electing through social networks the most
convenient for the occurrence of this relationship. In addition, a significant part of the
graduates demanded actions of continued education upon completion of the course, pointing
to the area of engineering as the most sought. In the interviews, the managers highlighted the
importance of keeping a relationship with the alumni, providing sources on decisions
regarding actions on the program. Despite this, there are few actions of effective
communication with the alumni, and the existing ones are operated poorly. That being said,
it is understood that this study can contribute so that the institution can develop more effective
ways of contact with its alumni, not only regarding the continued education, but also in other
institutional actions. |
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