Segurança do paciente e processo de trabalho em enfermagem
The provision of a quality service should be associated with a commitment to patient safety and for this it is imperative to understand the complexity of the health work process. Nursing, in particular, is a profession that encompasses all aspects related to the quality of health services, since it...
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| Formato: | Dissertação |
| Idioma: | por |
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Brasil
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| Endereço do item: | https://repositorio.ufrn.br/jspui/handle/123456789/24090 |
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| Resumo: | The provision of a quality service should be associated with a commitment to patient safety and for this it is imperative to understand the complexity of the health work process. Nursing, in particular, is a profession that encompasses all aspects related to the quality of health services, since it develops care activities and management, besides taking care of the patient for a longer time and with more proximity than other professionals Involved in this work process. For this reason, it is important to reflect on the work process in order to point the way to safe and quality health care. In this sense, the present research aims to analyze the relationship between patient safety and nursing in a hospital environment based on the reflection about their work process. It is a qualitative research of the descriptive and exploratory type, using semi-structured interview techniques. Twenty nursing professionals were interviewed in a large public hospital, 5 nurses and 15 nursing technicians. The information was analyzed in light of the thematic analysis technique, included within the content analysis method. After organizing the nuclei of meanings for the semantic similarities, two categories were constructed: Category 1: Considerations about patient safety and Category 2: Relationship between nursing and its work: about the work process. It can be inferred that the quality of nursing care has a strong impact on patient safety, which points to the need to understand the relationship between nursing and its work as an important aspect for coping with problems of unsafe care Insecure. |
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