As condutas dos pregoeiros como forma de melhoria dos processos de aquisições do Centro de Lançamento da Barreira do Inferno

This Intervention Project addresses the problem of efficient use of licitatory electronic trading mode within the public administration, from the perspective of the measures adopted by the heralds of the Barreira do Inferno Launch Center. This way, your main objective is to improve the procedure...

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Detalhes bibliográficos
Autor principal: Ventura, Alessandra de Oliveira
Outros Autores: Fernandes, Kaio César
Formato: Dissertação
Idioma:por
Publicado em: Universidade Federal do Rio Grande do Norte
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Endereço do item:https://repositorio.ufrn.br/jspui/handle/123456789/21351
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Descrição
Resumo:This Intervention Project addresses the problem of efficient use of licitatory electronic trading mode within the public administration, from the perspective of the measures adopted by the heralds of the Barreira do Inferno Launch Center. This way, your main objective is to improve the procedure for the criers and existing support staff at the Center, in order to establish standardized behaviors that provide greater efficiency and legal certainty for exhibitions effected using this bidding modality. In terms of methodology, we choose to use a combination of qualitative methods, by conducting bibliographic research, documentary and field, with the completion of semi-structured interviews with criers who work in military organization. Data from the interviews were analyzed using categorical content analysis technique. As a reference, adopts the precepts of theories about shopping, the New Public Management, the legal norms applicable to public administration and quality management theory, through the use of the premise of continuous process improvement. As a result, it presents a review of the procedure for criers and existing support staff in the institution, establishing more correct conduct before the Court of the Union, in order to minimize the frequency of appeals and questions on the part of the bidders participating in the event maximizing the efficiency of these bids. Also suggests changes to the senior management of the institution, so that the purchasing activity figure with greater relevance in the organizational structure and is recognized as a strategic activity for the fulfillment of the launch center's mission.