Computação em nuvem no governo: caminhos para a formação de uma agenda governamental
This work aims to understand how cloud computing contextualizes the IT government and decision agenda, in the light of the multiple streams model, considering the current status of public IT policies, the dynamics of the agenda setting for the area, the interface between the various institutions,...
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| Formato: | doctoralThesis |
| Idioma: | por |
| Publicado em: |
Universidade Federal do Rio Grande do Norte
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| Endereço do item: | https://repositorio.ufrn.br/jspui/handle/123456789/19532 |
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| Resumo: | This work aims to understand how cloud computing contextualizes the IT government
and decision agenda, in the light of the multiple streams model, considering the current
status of public IT policies, the dynamics of the agenda setting for the area, the
interface between the various institutions, and existing initiatives on the use of cloud
computing in government. Therefore, a qualitative study was conducted through
interviews with a group of policy makers and the other group consists of IT managers.
As analysis technique, this work made use of content analysis and analysis of
documents, with some results by word cloud. As regards the main results to overregulation
to the area, usually scattered in various agencies of the federal government,
which hinders the performance of the managers. Identified a lack of knowledge of
standards, government programs, regulations and guidelines. Among these he
highlighted a lack of understanding of the TI Maior Program, the lack of effectiveness
of the National Broadband Plan in view of the respondents, as well as the influence of
Internet Landmark as an element that can jam the advances in the use of computing
cloud in the Brazilian government. Also noteworthy is the bureaucratization of the
acquisition of goods to IT services, limited, in many cases, technological advances.
Regarding the influence of the actors, it was not possible to identify the presence of a
political entrepreneur, and it was noticed a lack of political force. Political flow was
affected only by changes within the government. Fragmentation was a major factor for
the theme of weakening the agenda formation. Information security was questioned by
the respondents pointed out that the main limitation coupled with the lack of training of
public servants. In terms of benefits, resource economy is highlighted, followed by
improving efficiency. Finally, the discussion about cloud computing needs to advance
within the public sphere, whereas the international experience is already far advanced,
framing cloud computing as a responsible element for the improvement of processes,
services and economy of public resources |
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