A satisfação e a intenção de continuidade de uso em servços de e-learning:validação empírica de um modelo aplicado no serviço público
The present study aims to investigate the constructs of Technological Readiness Index (TRI) and the Expectancy Disconfirmation Theory (EDT) as determinants of satisfaction and continuance intention use in e-learning services. Is proposed a theoretical model that seeks to measure the phenomenon su...
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| פורמט: | Dissertação |
| שפה: | por |
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Universidade Federal do Rio Grande do Norte
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| גישה מקוונת: | https://repositorio.ufrn.br/jspui/handle/123456789/12217 |
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