Vigilância eletrônica no trabalho bancário: do controle consentido ao totalitarismo corporativo
This dissertation addresses the electronic surveillance theme in the banking context. The research that originated it, which was held in an organization called for the fiction name Banco Total, started from the following driving question: How do workers at a bank perceive electronic surveillance...
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| Formato: | Dissertação |
| Idioma: | por |
| Publicado em: |
Universidade Federal do Rio Grande do Norte
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| Endereço do item: | https://repositorio.ufrn.br/jspui/handle/123456789/12181 |
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| Resumo: | This dissertation addresses the electronic surveillance theme in the banking context. The
research that originated it, which was held in an organization called for the fiction name
Banco Total, started from the following driving question: How do workers at a bank
perceive electronic surveillance at their process of work? The research s main objective
was to comprehend how workers perceive electronic surveillance at their process of work.
The study adopted an interdisciplinary perspective, having Management as the original field,
establishing a dialogue with others disciplines, like Philosophy and Sociology. About its
methodology, it s a qualitative research that addressed its object in oral (interviews with live
history elements) way. . Ten individuals were interviewed. The analytical process utilized the
hermeneutical-dialectics technique.. From the analyses (hermeneutics) of the data, the
following themes have emerged: (i) Acquiescence ; (ii) Monitoring; (iii) Time and Motion;
(iv) Fear; (v) Interdiction; and (vi) Resistance . From the discussion (dialectic) of the results,
this work presents three synthetic propositions that culminate in the following dimensions (i)
control; (ii) acquiescence; (iii) corporative totalitarianism. It can be concluded that electronic
surveillance is one mechanism of control emerged from the apply of technology at Total
Bank; that information technology has been improving the control mechanisms of
management theories; and that the imbrications between management and material
technology control mechanisms at a context where there is acquiescence by workers
contribute for the emergency of corporative totalitarianism components |
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